Testimonials
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"We have had our Unique Sleep mattress for a year & half now. It has been the most comfortable mattress we’ve ever slept on. Recently we were away on vacation and legitimately talked every night about how much we missed our mattress hahah. Beyond the product itself, Chris & Irene are so wonderful to work with. Very thankful to have found Unique Sleep!"
Amy -
"In August I had a discussion about mattresses (how ours wasn't comfortable for my spouse) with a friend, and she mentioned a business in Barrie - Unique Sleep Solutions. She said they custom made mattresses to fit each individual. i was very interested and we went up to their showroom, and were provided with the ultimate in service by Irene and Chris, and while we were there ordered a mattress. It was delivered and set up a couple of weeks later by Chris, and since then I haven't heard one word of complaint about back pain from my spouse. The customer service from this business was exceptional - like nothing I've seen before. I've now ordered a pillow from them because it just felt so comfortable. Unfortunately due to supply chain issues, it's taking more time to receive. I look forward to receiving it, and updating my review."
Phyllis -
"We needed a new mattress because of back and shoulder problems. We went into the showroom and learned about these mattresses that are truly unique fitted for each individual. We got measured and chose our softness/firmness. We decided on 2 twins to make 1 king in order that we could each have our individual adjustable beds. This was the absolute smartest decision!!! Delivery and setup was wonderful. My husband LOVES his mattress. He sleeps great now. My mattress was great, but my body did not seem to like it. I did not know why though. I contacted Chris and Irene and they were EXCELLENT to deal with. Chris came to the house and listened to my concerns. He readjusted the foam layers to see if it helped. It did, a bit, but still it wasn't right. I felt bad calling again. I didn't want to complain....again. Chris and Irene reached out to me to see how the mattress change was. I was honest. Chris came again and readjusted again, all the while very happy to help me. I was so grateful that he listened to my issues and explained each step and understood my issues. The end of the story is that the mattress is great now! I am truly thankful for the actual concern that these people show for their customers' comfort. I can honestly say they are truly unique in the mattress business!"
Kim -
"Chris and Irene were so good to us throughout the process of buying our bed. They walked us through the different levels in the showroom and totally individualized each side of our bed so we could have many comfortable nights, tailored to us. Chris willingly came back to make some changes after letting us try the bed for a few weeks, explaining each step so that we could adjust it ourselves if need be. Chris and Irene have a heart to serve customers well and we feel they went above and beyond with us. We are so pleased with our custom bed but ultimately we’re very happy with our experience with Unique Sleep."
Angela -
"My Mom is the obsessive type - she researched mattresses for weeks. She tried a lot of different mattresses but ultimately decided on these guys. She has been sleeping on the mattress for a couple of weeks now and is in love. I personally took advantage of their pillow program. I borrowed two pillows from them for about a week and I ended up buying one of their latex pillows. In the past, I have spent a lot of money on various pillows that left me with neck pain. This pillow has been worth the cost. The customer service was great and very personable. I would recommend them to anyone. 1"
Britney -
"My husband and I are thrilled with our new mattress from Unique Sleep. The entire experience, right form booking online to delivery/set-up to picking up our awesome pillows, was so professional and simple. And the product is the best mattress we have ever slept on. We are confident that this is an investment that will continue to serve us well for years to come. We also know that with their exemplary customer service, if we have any issues whatsoever, they will be there to support us and help us get it figured out. And we love that we are supporting a local Canadian company too! Would highly recommend if you are in the market for an amazing sleep experience, especially if you have any health issues that are made better by a great mattress!"
Jennifer -
"I went in looking for an Embrace King bed frame. I was blown away by the customer service. I got confirmation on information I had already looked up, was given options and time was spent to make sure I got exactly what I wanted. So happy I discovered this little hidden gem of a store."
Tammy -
""Our experience with Chris and Irene from Unique Sleep was nothing short of AMAZING!! We are huge researchers and did our homework with regards to their product versus other products. In saying that, I also had a ton of questions all to which they answered with great knowledge and patience. They are both very personable and great to work with. As for the product, we both had some physical issues prior to this purchase. Low back pain, shoulder and neck issues etc. I now bounce out of bed in the morning pain free. And because of the customized mattress they were able to give us both what we needed which is so hard to fine. We also both purchased pillows that suit us so well. I no longer have neck pain and my husband has miraculously stopped snoring. I give this product and this company a big thumbs up! Try them. You won't be disappointed!""
Lisa -
"I broke my back in a car accident recently and was referred to Chris and Irene at Unique Sleep by my OT therapist. Chris and I Irene worked with me in my delicate position to ensure that the bed I purchased was going to help make me comfortable during my healing process, and we were able to make adjustments through our the process as well. They were quick to get it to me, knowing I was in excruciating pain. I could not be more happier with Chris and Irene at Unique Sleep and I am so thankful for my new bed! Thank you so much guys for treating me like a friend! I would recommend anyone who is in need of a new custom bed go visit Unique Sleep!!" Melissa"
Melissa -
"We are very satisfied with our new bed and life style base (S-Cape 2.0), it has made a world of difference. Chris and Irene are very knowledgeable with their products as well were very patient and supportive throughout our transition, they always made time to assist if we dropped in or sent an email. The purchase is not the end it is only the start as Chris and Irene make sure you are completely satisfied, we cannot say enough and we definitely made the right choice with Unique Sleep Solutions! We would definitely recommend Unique Sleep Solutions!""
Kathy and Tim -
"One of the most positive buying experiences I have had in YEARS! After dealing with large box stores this is a mom and pop business the kind of which I haven't seen in decades. Chris and his wife not only passionate about their products they really care about their customers. Chris went way out of his way to help me to find the right mattress for me and after a very negative experience dealing with another latex store in Toronto I went all the way to Barrie to buy my mattress from this store and I am so glad I did. Tallalay latex is so much better than Dunlop (have owned a Dunlop mattress for 4 years and it has been hell). Chris was great at educating me on the difference between the two, and Unique Sleep is the only store I've come across in Ontario that is dedicated only to Tallalay. I can't speak highly enough about the integrity of this store and of it's owners and this is coming from a die hard comparative shopper who has looked at, visited, and talked to (cumulatively) over 50 latex stores in the USA and Canada over a two year period in which I was researching latex mattresses. If you want a latex bed this is where to go. All the way!!!"
Naddy -
"Best bed I have ever slept on. I have not slept well in years I have bought many different mattresses and within a few months it is uncomfortable. I have had my new bed for a few months now and it is still the best sleep I have had in years. Chris and Irene are knowledgeable, professional and courteous. Great company" Tara"
Tara -
""The best mattresses in the world are made right here in Barrie by Unique Sleep Solutions! We were initially drawn to their showroom while looking for a non toxic mattress for our daughter and we were pleasantly surprised with what we found. The owners, Chris and Irene Whatley, are both great people and they patiently guided us through the best retail experience we have ever had. We were so impressed with their product we ended up purchasing three of their custom mattresses and we could not be happier with their product and the way in which they conduct their business as a whole. The product itself is second to none. Each fully customized mattress is individually designed with your personal height, weight, and sleep preferences in mind, and so, are truly one-of-a-kind. Over the last few years I had developed some issues with my shoulders, back and neck and I was sure that our mattress was a big part of the problem. I have not woke up in pain since I started sleeping on our new mattress a few months ago. The level of before and after sales service is something we had never experienced before, they genuinely care that your mattress is actually performing as promised. These mattresses are easily modified (which is awesome as we age and change)and they will come to your home to do so if required. If you are looking for a new mattress you should go see them, you will not be disappointed!""
Len -
"We needed a mattress that would accommodate our various medical conditions, and would also fit in our 24' motorhome with its cut-away bunk. Chris and Irene took oodles of time fitting the type of support we needed by having us lie on the showroom model and changing the foam components until it was the most comfortable. Then Chris crawled around in our bunk to fit the components in the unusual space. The price point was higher than we had originally set, but after six weeks I can truthfully say it was worth every penny we invested. We drive 60,000 km a year in our RV and having a great night's sleep is imperative. There is no other company in Canada that could have built us such a quality mattress for our unique space. Thank you Chris and Irene!"
Catherine -
"What a special experience...finding a bed that works for us and being supported by a wonderful team in Chris and Irene. They did not rest until we were delighted with our new bed. We will be sleeping soundly for years to come. Thank You Unique Sleep"
Mary -
"Everything about my experience with Irene and Chris from Unique Sleep Solutions was amazing. From the first phone call I made where Chris offered to stay open late to accommodate my schedule, to the immaculate showroom, to the kids area which kept my toddler occupied while my wife and I tried out mattresses, you couldn't ask for anything more. As far as the mattress goes, Chris and Irene went over and above to help us select the perfect bed. My wife and I are different sizes and had vastly different wants/needs and with a zoned king size mattress we each have our own separate layers of perfection. You owe it to yourself to lay on a latex mattress, there really is nothing else like it. Once you find the right comfort level you don't notice the various parts of your body that stick out, you just feel completely comfortable and supported. I am a very hot individual and I find the mattress breathes very well.. no issues with heat in case anyone has concerns about that. I am also currently enjoying the pillow lending program.. a great service that further ensures customer satisfaction. The personal delivery and setup was excellent as well, my dog was quite entertained, much to the chagrin of Chris, I am sure."
Mark -
"After disastrous results from our last 2 mattresses, I decided it was time to start thinking outside the "normal" box. After doing online research for what seemed like an eternity, it appeared as though Talalay latex could be the solution I was looking for. We first met Chris at the Barrie Home Show where I tried one of their tri-zone mattresses for the first time. It was like nothing I'd ever experienced before, and hard to put into words -- imagine laying on a mattress and instead of thinking "this feels great on my back or shoulders or hips or ..." you're left with the sensation that everything feels exactly the same; kind of like floating but not really. I couldn't identify one area of my body that felt different from another -- it was just such a sense of total and complete comfort. Fast forward to the summer of 2015 and suffice to say we purchased a king tri-zone. To this day, I still marvel at the level of comfort. For someone who's had 2 back surgeries and a neck injury, this mattress has provided me with what I'd sought for years -- a comfortable, supportive sleeping environment and, more importantly, pain free mornings. I can't say enough about Chris and Irene, their products at Unique Sleep, and their approach to customer service. They're sincere, friendly and genuinely invested in your experience as a customer, both initially and afterwards. Our mattress (and mattress protector, and latex pillows) are proving to be one of the best investments we've made in many years."
Kent -
"So happy that I ventured into the shop one day after reading the tweets that Irene had posted....my curiousity got the best of me. I left feeling truly educated about my current situation and the options that were open to me. I happily investigated on my own after that and after a couple more visits placed my order. The custom firmness system is fantastic and I now wake every day without pain....I may make a few changes in time but for now I am thrilled. I must say that the biggest suprise for me was how effective the pillow is...no more stacking/bending/turning trying to get comfortable...one pillow is all I need. The whole order processing experience was great....Irene and Chris did exactly as they said they would without drama...refreshing! Thanks for solving a significant issue in my life. "
Reid -
" I am very happy with the king mattress that I purchased from Unique Sleep. Chris and Irene were extremely helpful, friendly and honest. Those are not words that I would use to describe the sales people at most mattress retailers. My back is much better and my sleep much better since purchasing this mattress. As well it solved a long standing problem of a tight stairwell in my house. This has always made it impossible to get a king mattress up the stairs without bending it. Hard physical work and not good for a new mattress. The Unique Sleep mattress is all made in sections that are easily moved up the stairs and assembled in your bedroom. I know that sounds strange but it is a simple and reliable way to make a mattress. You really need to see it. We are very pleased with our choice of the Unique Sleep mattress. "
Bill -
"After a serious back injury requiring several surgeries, good sleep was hard to come by. We decided to try Unique Sleep Solutions as a personalized mattress seemed a possible option. We have never slept better! The mattresses were constructed with careful consideration to our aches and pains. After several weeks, Chris came back to our home and fine tuned the arrangement of sections for even more comfort. Having not slept through a whole night in years, it is so delightful to go to bed at night and wake up in the morning after a solid sleep. Thank you Chris and Irene."
Harry -
"I bought my mattress from Unique Sleep almost a year ago and definitely had lots of positive things to say about my amazing mattress but it was just recently that I realized how important it is to my life. I just recently had to go and stay with my mom after my dad passed away. Sleeping on their rock hard mattress in the spare bedroom was beyond horrible. My body ached every night and sleep was impossible to achieve. I then got the idea to go home and get the latex pieces from my king size bed, which fortunately fit a double almost perfectly, with adding some small pieces along the side. I took my silky organic sheets. My oversized wool topper from Unique Sleep. And even though it was draping all over the floor and the bed looked strange I was back having the best sleep again and body aches disappeared. So, not only is this mattress the best thing I've every spent my money on, its also portable...lol....well, not really, but it worked for me and if it wasn't in pieces I would never have been able to take it to my parents in one gigantic king size mattress. I highly recommend buying a latex mattress from Unique Sleep. Chris and Irene are wonderful to work with and answered all my questions about latex. They even supported and encouraged me to do my own research which I did and even visited a few other suppliers and laid on their mattresses. Going back to Unique Sleep was a no brainer because I definitely feel they have the best of the best system when it comes to true comfort and the best sleep. "
Kathy -
"My husband purchased one the Unique Sleep Pillows for me as a gift this past Christmas. I tried the "loaner" pillow for about 2 weeks and gladly went into the Unique Sleep Solutions to exchange it for my very own. I can't believe the difference that this one pillow has made in my sleeping pattern. Not only do I sleep more soundly, wake less often, but I no longer wake with headaches. I highly recommend trying out their products."
Lynne -
"My wife and I met Chris and Irene at the home show in Barrie earlier this year. Initially we were not shopping for a bed but took the bait when Chris asked me what was wrong with the bed he had at the show. Answer: It was manufactured already. As Chris explained the concept I began to become more intrigued about the service they provide. After a couple of weeks of doing my home work my wife and I purchased a King size bed from Chris and Irene. This has been the best investment we have made for our sleeping! The bed is engineered for each of us. One side for my comfort and the other side for my wife. Also knowing that if any adjustments need to be made, they can! The pure latex foam allows the temperature of the bed to be perfect! No more waking up with a sweaty sheet. Also with my old mattress (pillow top) I couldn't sleep in because my hips would ache. Not anymore! Chris came and installed the bed. When he was done he arranged flowers and other gifts on the bed. Really went that extra mile from a customer service standpoint! Our purchase came with two free pillows. They gave two different loaners to try to make sure we were happy with them. They also included a mattress cover and a $50 gift card. This was a promotion from the home show. Chris and Irene are a pleasure to deal with. I highly recommend you go see them at their showroom. They will explain all the details to you."
John -
"As a local chiropractor I have seen and tried many different pillows. I met Chris and Irene a few years back and have been to their showroom a number of times to see their products and learn their approach to better sleep. My wife and I finally got around to looking for some new pillows and it's been just over 2 weeks with my new latex pillow, and it's amazing. The low profile queen pillow has been awesome for both of us as side/back sleepers. We used the pillow lending program for about 4 days and were sold after the first night. Unlike memory foam it instantly shapes to your head. If you are on a junky old pillow go visit these guys. They are also the only company I know of that offers a pillow lending program where you can try a pillow (in a protective sealed casing) for a few nights to see how you like it with NO hassle or commitment. Huge advantage over any other pillow company or store. Seriously awesome business owners. I am more than happy to refer patients of mine to these two both on their professionalism and their product. *I have also not received any endorsement or payment for this opinion*. Purely just a happy customer!"
Dr. Matt -
"My wife and I were shopping for a new mattress and our first stop was Unique Sleep in Barrie. After 90 mins of talking with Chris and Irene, learning about the science and theory behind their product ( all while lying on different combinations of mattress) we knew this was different than your other mattress types ( and stores). Have had some of our best sleeps in a long time with the Unique Sleep system- great people and product!"
Eric -
"We have been sleeping on our mattress for a few months now and it's been fantastic. The mattress comes in many different zones (pieces), this allows total customization for each individual and each part of your body. It is very easy to make changes yourself and the 3 month grace period to swap pieces is an amazing concept. The warranty is longer than any other company. I look forward of many years of sleeping on this very unique mattress. If you have any back problems, this should be your next stop."
Melanie -
"I love my bed!!! My Unique Sleep bed has given me back a full night of sleep. I wake up rested and without any of those aches and pains. So worth the money....as a good night's sleep is so essential to a healthy mind and body. Chris and Irene take the time to customize the mattress and follow up with you to make sure things are just right. Great personalized service!!"
Jennifer -
"With severe and complicated back issues, I had pretty much resigned myself to never finding a mattress that would provide relief (I had tried pocket coile and Tempurpedic memory foam - both which made my back issues worse). I was intrigued (and a little skeptical) of an all latex mattress, but after doing a ton of research, felt that it was the best chance I had of a bed that might actually help. There were several retailers online that sold these mattresses, but having found Unique Sleep, where I could actually try the mattress as well as speak to people who were not only knowledgeable, but passionate about the benefits of latex, I was confident that these were the people I wanted to deal with. Their customer service is exceptional - above and beyond anything I have ever experienced. Their first priority is to ensure that you are comfortable and happy with your new bed. The after sales follow-up and assistance with adjusting any issues was so incredibly helpful. How refreshing to know that it's not "just about the sale" but about truly about their customer! My new bed has diminished my back pain more than I ever thought possible! This was, without question, the best retail purchase and experience I have ever had."
Carol -
"Chris and Irene are a pleasure to deal with. They are very knowledgeable about the products they sell and it is great to have a store like this in Barrie and not have to drive down to Toronto. They even sell cute artwork and wall decals for children's rooms, and have a pillow program that lets you try out the pillow before you buy which is fantastic. A definite must for a healthier sleep, and the service provided is more than excellent. I highly recommend checking out their store for any of your sleeping needs."
Amanda -
"My wife and I were in need of a new bed and were excited to find out about Unique Sleep Solutions in Barrie. The concept of a natural latex mattress that could far out-last a conventional bed, and provide a healthy nights sleep, was most intriguing. It is reassuring to know that we're sleeping on a bed that is not infused with toxic, man made chemicals. The support this mattress provides is second to none. There are no pressure points, so no sore spots in the morning. The custom zoning, different for each side of the bed, gives an unexpected level of comfort. I was personally amazed. After waking up with lower back aches on a daily basis with our old conventional mattress, it is wonderful to wake up rested and pain-free. My wife and I purchased a queen bed, the corresponding mattress cover and two of the latex pillows. Our sleep has improved dramatically. My wife used to sleep with three pillows. She's now down to one - and sometimes none! Get to the show room and lay down on a zoned mattress. You will find a new bench mark in comfort and support. There is nothing quite like it. Far, far superior to memory foam- and not made with toxic petro-chemicals. Chris and Irene have a genuine desire to do right by their customer. They are not happy until you are. The after sales service you will experience is truly excellent. Thank you, Unique Sleep Solutions, for changing the way my wife and I sleep - for good!"
Phil -
"Chris and Irene are wonderful. They understand the impact and natural hesitation many have when making a major change to their sleep environment. The benefits, however, are amazing. They will take the time to explain the technology, the versatility of their mattresses, and will share their personal experiences with you. No high pressure sales. Visit once, twice, three times. they are glad to see you and to keep answering any questions you may have. And they don't forget about you after the sale is made. Follow up calls to ensure your satisfaction are a pleasure to receive. And don't forget about them for those smaller sleep items: duvets and pillows. Since getting my husband one of their pillows, he sleeps better, has no neck pain, and best of all, snores less!! Best purchase I made this Christmas!"
Gwen -
"We purchased a bed from Unique Sleep Solutions this past fall. Chris and Irene were amazing. They took their time to explain everything about their products so we could make an informed decision. If they were unsure of something, they researched. They have great customer service and checked-up on us a couple of weeks after to see how things were. They delivered the bed on-time and put it together for us. They cleaned-up after set-up and explained how to take care of our bed so it lasts. We have since been back to purchase other products. We strongly recommend that if you are looking to buy a bed, check them out. Great local business!"
Mark -
"We recently purchased a latex matress from Unique Sleep Solutions and are very happy with our decision. My husband and I are pleased with the comfort of the bed, both of us have been sleeping exceptionally well. The investment in our health is already showing results, better sleep means better days. The overall experience has been great and we recommend that you go see Chris & Irene in their showroom to try for yourself."
Tina -
"Chris and Irene have a beautiful, inviting showroom and are very knowledgeable of their products. I am guy who usually gets buyers remorse when spending more than $40, but through their Pillow Lending Program, I was able to make sure I got the pillow I wanted. I am very thankful for this program because the first pillow I tried wasn't the right fit for me. After pillow trial #2 and the three best sleeps of my life, I was thankful I didn't have to settle for the first pillow. Great pillows, great products, great people! Check them out!!"
Scott
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