FAQ's

If at any time within the 99 night period you feel that adjustments are required in the firmness layers or zones of your bed we will assist you with this process unlimited times until you are completely satisfied. If it is determined that a different firmness layer or zone is required we will provide this to you at no charge during this initial 99 day period.

A mattress protector must be in place for the guarantee to be valid.

Yes, we will work with you to make the required changes over the life of your mattress as conditions change. These changes will be quoted separately.

You know your mattress needs to be adjusted when you experience any pain or discomfort, pressure points etc. after a few night's sleep. As a general rule, when you go to bed with no discomfort and you wake up with discomfort your mattress might need to be adjusted.

Yes, we provide a twenty (20) year prorated warranty. 

We only use 100% natural Oeko-Tex Standard 100, Class 1 approved Talalay latex from Talalay Global (USA), GOTS certified organic cotton and pure Oeko-Tex tested New Zealand wool. A limited amount of  certified organic  wool is available upon request.

We recommend the use of a natural or waterproof washable mattress protector because this makes it easy to keep the mattress clean and it protects the New Zealand wool and organic cotton mattress cover. Don't wash the zippered wool mattress cover or it might shrink. You can spot clean it, unzip it and hang it up to dry if absolutely needed. 

A mattress protector must be correctly used at all times during the 99 night period for our "Perfect Fit Promise" to apply. 

Not necessarily, we will assist you to slightly modify your existing bed frame if necessary to create a support base strong enough to hold the weight of the mattress and the sleepers.  In many cases no modifications are required at all. 

No, we recommend our Unique Sleep slatted wood foundation that will be the same size and look as our mattress. In fact, most traditional box springs will not give enough support for a latex mattress. A slatted wood frame or platform style bed/adjustable base may be used instead of a wood foundation.

Yes, we sell several types of adjustable bases that work perfectly with our natural latex mattresses. Each side can be customized just like the mattresses for a traditional bed.

At a fitting appointment we will ask you a few questions about your sleep needs and then you will try different mattresses in a relaxed environment to determine the firmness that is right for you. This is when we check your alignment and the proper placement of the zones. Lastly, we will measure you to be able to design your new tailored mattress. The fitting appointment will last anywhere from 30 min to an hour.

Yes we do. We have made several boat mattresses. Unique Sleep can measure, design and build your new boat mattress for you no matter what shape or size it is. The process requires us to come to the boat to get a template made. Early spring is a good time to put your custom order in to ensure delivery before it's time to launch your boat. 

Yes, we can create a custom size mattress for you. We can make the mattress any length, width or shape required, this includes mattresses for RV's, futons and pet beds.

Yes, we sell kids beds including crib mattresses. Kids mattresses are made from the same Talalay latex as our adult beds.

Our Talalay latex mattress is a highly resilient product with superior comfort, maintaining its showroom feel for years to come. It will not break down or take body impressions and it NEVER requires flipping or turning.

Latex mattresses and pillows, undergo a five stage washing process which removes possible reaction-causing proteins.

 If you think that you may have a latex allergy or sensitivity, we will gladly lend you one of our 100% natural latex pillows for a few nights to try or give you a piece of latex to rule out possible reactions to the materials.  

We have several clients with latex sensitivities who enjoy our mattresses symptom free.

The reality is that neither is superior to the other. They are just different manufacturing methods. 

Dunlop latex tends to be denser, which makes it slightly firmer than Talalay latex. Talalay latex creates a more pillowy-soft feel. Both are great and work very well in mattresses. 

We chose to use Talalay latex in our mattresses. Not only is our Talalay latex 100% natural, we also loved the weightless and luxurious feeling that you get when you sleep on a Talalay latex mattress. But it is the inherent flexibility of Talalay latex that allows us to make a mattress that fits each client's body perfectly and it really allows us to dial in to each person's unique needs.

Yes, we offer financing with Financeit. Please call us to get more information on current deals and promotions.